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Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Lyv Health, Inc. (“Lyv,” “we,” “us,” or “our”) governing your access to and use of the Lyv platform, including our website, mobile applications, software, and any associated services (collectively, the “Services”).

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By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

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1. Eligibility

You must be at least 18 years of age, reside in a jurisdiction where our Services are legally offered, and have the legal capacity to enter into these Terms. Use of the Services by individuals under 18 is strictly prohibited.

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2. Nature of Services

Lyv provides access to lifestyle and health-related information, AI-driven insights, and telehealth services facilitated by licensed healthcare providers. The Services may include:

  • Symptom tracking and personalized insights

  • Communication with clinical staff and doctors

  • Wellness recommendations based on submitted data

  • Optional diagnostics and testing via partner labs

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Medical Disclaimer

The Services are not a substitute for in-person medical evaluation, diagnosis, or emergency care.
In the event of a medical emergency, dial 911 or visit your nearest emergency room.

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3. No Medical Advice from Lyv (Corporate Entity)

All clinical services are rendered by independent licensed professionals (the “Providers”). While Lyv facilitates connections with Providers, Lyv Health, Inc. does not practice medicine or provide clinical services itself. Any information provided through the platform—whether by AI tools, content, or otherwise—is for informational purposes only and not intended as medical advice.

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4. Consent to Use of Health Information

By using the Services, you explicitly consent to the collection, use, and disclosure of your personal and health data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. This includes:

  • Sharing of medical and personal data with affiliated Providers

  • Use of de-identified information for research and internal analytics

  • Secure storage and transmission of health data using HIPAA-compliant systems

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5. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Use the Services only for lawful and intended purposes

  • Not interfere with or disrupt the Services or their security

You are solely responsible for any use of your account and for all activity that occurs under your credentials.

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6. Payment Terms

You agree to pay all fees associated with the Services as described at the time of purchase. Lyv reserves the right to change pricing or billing terms at any time. Continued use of the Services after changes are posted constitutes your acceptance of the updated terms.

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7. Intellectual Property

All content, software, designs, text, graphics, and marks on the Services are the property of Lyv or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

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8. No Warranty

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYV HEALTH, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE

  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE

  • WARRANTIES THAT ANY AI-GENERATED OR CONTENT-BASED RECOMMENDATIONS ARE CLINICALLY VALID OR SUITABLE FOR YOUR PARTICULAR NEEDS

Use of the Services is at your sole risk.

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9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  • LYV HEALTH, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, LOSS OF USE, OR PERSONAL INJURY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  • IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

This limitation applies to any claims based on contract, tort, negligence, strict liability, or otherwise.

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10. Indemnification

You agree to indemnify, defend, and hold harmless Lyv, its affiliates, officers, employees, agents, and licensors from and against any third-party claims, liabilities, damages, losses, or expenses arising out of:

  • Your use or misuse of the Services

  • Your violation of these Terms

  • Any false or misleading information provided by you

  • Any breach of your representations or warranties

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11. Modifications to Services and Terms

We reserve the right to modify or discontinue the Services or these Terms at any time, with or without notice. Material changes will be communicated via the platform or email. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

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12. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without cause, and without liability. Upon termination, your right to access the Services shall immediately cease.

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13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions.

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14. Dispute Resolution and Arbitration

Any dispute arising under or related to these Terms shall be resolved exclusively through binding arbitration conducted in [Insert City, State] in accordance with the rules of the American Arbitration Association (AAA). You agree to waive any right to a jury trial or class action lawsuit.

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15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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16. Entire Agreement

These Terms, together with the Privacy Policy and any applicable consent or service-specific agreement, constitute the entire agreement between you and Lyv Health, Inc.

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17. Contact Us

For any questions about these Terms or the Services, please contact:

Lyv Health, Inc.
Email: hello@lyvhealth.co

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